Breakfast
Get your day off to a great start with our irresistible breakfast buffet. From sweet delights to savory options, customize your
morning feast to your heart’s desire.
LOCATION
Breakfast buffet is served at the Grand Place Lounge on the ground floor – left side when you exits the lifts.
OPENING TIMES
Monday to Friday: 7:00 am – 10:00 am
Saturday, Sunday and public holidays: 7 am -11 am
PEAK TIME
- Peace & Quiet: Mo-Fr: 07:00 am – 08:30 am | Sa-Su: 07:00 am – 08:0 am
- Steady flow and comfortable mood: Mo-Fr: 08:30 am – 09:30 am | Sa-Su: 08:00 am – 09:30 am
- Energic mood but some line is expected: Mo-Fr: 09:30 am – 10:00 am | Sa-Su: 09:30 am – 11:00 am
These times are given as an indication only.
€29 per person
HILTON FITNESS
Featuring the latest generation of cardio and strength training equipment, Hilton Fitness takes a personalised approach to
help you feel your best during your stay
LOCATION
1st Floor
OPENING TIMES
Open 24/7 to every hotel guests. Guests must be at least 16 years of age to use the facilities.
Complimentary towels and water are provided.
EXECUTIVE LOUNGE
Guests staying in an Executive Room or Suite enjoy complimentary access to the Executive Lounge overlooking the historic
city center. Not only does our Executive Lounge offer refreshments and snacks, but it is also the perfect cozy spot to take a
break and enjoy our board games.
LOCATION
On the ground floor
OPENING TIMES
Open daily from 7:00 am to 8:00 pm.
Happy Hours: 5:00 pm to 7:00 pm
To gain access to the Executive Lounge an extra fee is applicable – please contact the Front Desk.
All drinks and food served at the Executive Lounge need to be consumed on site.
RECEPTION | CHECK-IN & CHECK-OUT
CHECK-IN
3:00 pm on the day of arrival
CHECK-OUT
11:00 am on the day of departure
IN A HURRY?
Skip the queue with one of our fast check-out options:
- Online check-out via the Hilton Honors App
- Express check-out with the box in the lobby (no invoice)
Please be aware that for early check in or late check out, additional fees apply and they are subject to availability.
CALL RECEPTION
Please dial 4702 to contact our reception team
TV, PHONE & INTERNET
WI-FI
Complimentary wireless Internet is available in all guest rooms.
Instructions:
- Select the hotel Wi-Fi: “Hilton Honors”
- Follow on-screen sign-on instruction
- Enjoy!
TELEPHONE DIALLING INFO AND RATES
- Room to room: 4 + room number (no charge)
- Emergency: 9 + 112 (no charge)
- Local: 9 + city code + number (€0.75*)
- Domestic: 9 + city code + number (€1.55*)
- International: 9 + 00 + country code + city code + number (between €3.55 and €6.50*)
For a complete list of calling rates, please refer to the telephone card located by the guest room phone.
* rates per minute (estimated)
TELEVISION – TV CHANNELS
A complete list of TV channels is available by accessing the on-screen TV menu.
USEFUL NUMBERS
USEFUL NUMBERS YOU MAY NEED DURING YOUR STAY
- Reception: 4702
- Housekeeping: 4020
- Room Service: 4033
USEFUL LOCAL NUMBERS YOU MAY NEED DURING YOUR STAY
- Brussels Airport: +32 2 753 77 53
- Brussels Intercommunal Transport Company: +32 7023 2000
- Clinique Generale Saint Jean (nearest hospital): +32 2 221 91 11
- Taxis Bleus: +32 2 268 00 00
LUGGAGE STORAGE
We offer complimentary luggage storage for a limited time. Make use of this service to enjoy a stroll through Brussels while
waiting for your room to be ready or while waiting for your departure.
The hotel assumes no responsibility for the loss, theft, or damage of any items stored in the luggage room. Guests are advised
to avoid leaving valuables or fragile items in their luggage. Additionally, for the safety and convenience of our team, we reserve
the right to refuse the handling of excessively heavy or oversized luggage.
Should you have any questions regarding luggage storage or require assistance, please contact our Front Desk team.
YOUR SAFETY
IN CASE OF EMERGENCY
- Urgent help needed, please call us at 4702.
- European Emergency number : 112
FIRE SAFETY
- Please note that smoking is forbidden in our guest rooms
- Please do not try to alter any electrical installations
- Please do not use any objects or liquids that could cause fire
- Locate the nearest FIRE EXIT. You will find the safety instruction on the inside door of your room
IN CASE OF FIRE
- If the alarm sounds at any time during your stay, please evacuate the building via the nearest EMERGENCY EXIT and make
your way to the designated fire assembly point (right side of the hotel next to Brussels Central Station). Please do not stop
to collect any personal belongings. - If you discover a fire or smoke, please break the clear plastic panel on the nearest call point and alert Reception (4702).
- If you suspect a fire behind closed doors, please do not attempt to open the door.
- Do not use the lifts.
- Do not re-enter the hotel until the fire brigade has given clearance and the situation is safe.
SMOKING POLICY
Due to the Belgian legislation, our hotel is fully non-smoking. (incl. electronic cigarettes vaping and shisha).
Any violation of this policy including signs of smoke found in the room or suite will incur a €250 fine.
The use of nitrous oxide (N2O or nitrous oxide) balloons is strictly prohibited.
LAUNDRY
We offer laundry service and dry cleaning on a daily basis.
Clothing received before 9:00 am will be returned the same day after 7:00 pm.
The price list, hours of service and laundry bags are located inside the wardrobe of your guest room.
Please dial 4020 for housekeeping and they’ll be happy to assist with your request.
PET POLICY
We are a pet-friendly hotel.
To maintain hygiene, we only allow one animal (max 45kg) per room with a cleaning fee of 50 EUR per stay.
Pets are welcome in most areas of the hotel apart from the restaurant and bar for reasons of hygiene.
WAKE-UP CALL
Use our automated system on the guest room TV to plan a wake-up call.
If you prefer to arrange a wake-up call with Reception, please dial 4702.

